Result Codes, or contact dispositions, are the result of a contact attempt. For example, Not Home, Wrong Number, Moved, etc. A successful contact interaction yields a Result Code called Canvassed which is automatically applied when canvass responses are submitted (e.g., when a Survey Response is recorded).

Unsuccessful contact attempts are what Result Codes are all about. This endpoint returns a list of those response codes available in the current context. Similar to Contact Types, Result Codes’ availability can vary by Input Type and/or Contact Type. For example, Wrong Number only makes sense in the context of a Call Contact Type. Moved only makes sense in the context of a Walk Contact Type.



The application of some Result Codes triggers additional actions. For example, if you record a Wrong Number result, the person’s phone number is marked “bad.”

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